Misconfigured or corrupt HP printer driver.Below listed are some of the issues that are resolved by the HP Print and Scan Doctor. Download the HP Print and Scan Doctor Program Using the HP Print and scan app to fix issues with printers is very easy. Install the HP Print and Scan Doctor Program The download will finish in a few seconds, as the software is a light one.ĭownload the HP Print and Scan program.Turn on the printer and make sure that it is connected to the computer.The first step is to download the program to the Windows computer. Once the download finishes, you can right click on the executable file. You will be able to find the file in the downloads folder.

Follow the steps explained below to install the program.

When you right click on the downloaded file, a menu appears from which you can select Run.

When you are prompted by the User Account Control, make sure that you click on Yes.

Accept the terms and conditions and wait until the installation finishes successfully.

The installation will be finished fast and once the installation finishes successfully, the program will open automatically.

On the welcome screen of the program, you need to click on the Start tab to see the list of all the available printers.

From the list, choose the printer that you need to fix and click on the Next.

If the printer with the issue is not listed, or if there are some connection issues, you need to click on the option My product is not listed.The diagnostic tool will ask you to turn the printer offline and then on.

It will search again and hopefully find the printer. If still unsuccessful, you can re-click on My product is not listed and then confirm that the printer is on.

Hp doctor printer and scanner